HANDMADE JEWELLERY UK - PRIVACY POLICY

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Angela Locke Jewellery Privacy Policy

Last updated: August 30, 2025

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1. Introduction

Welcome to Angela Locke Jewellery. We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

Angela Locke Jewellery is the data controller responsible for your personal data.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and title.

• Contact Data: includes billing address, delivery address, email address, and telephone numbers.

• Financial Data: includes payment card details and other payment information. Note: We do not store your full payment card details. This information is processed securely by our third-party payment providers.

• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: includes information about how you use our website, products, and services.

• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How We Collect Your Data

We use different methods to collect data from and about you, including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • purchase our products;

  • create an account on our website;

  • subscribe to our newsletter or marketing;

  • enter a competition, promotion, or survey; or1

  • give us feedback or contact us.2

• Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing3 actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more details.

• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from analytics providers such as Google.

  • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process your order and deliver your jewellery).

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for website security, business development).

• Where we need to comply with a legal or regulatory obligation.

• Where you have given your explicit consent.

Purposes for which we will use your personal data:

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5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in the table above.

• Internal Third Parties: Other companies within our group who may provide IT and system administration services.

• External Third Parties:

  • Service providers acting as processors based in the UK and globally who provide IT and system administration services, including website hosting and data analysis.

  • Payment processors who handle your payments securely.

  • Delivery and logistics partners who deliver your order.

  • Professional advisers including lawyers, bankers, auditors, and insurers.

  • HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government.

• Where we use certain service providers, we may use specific contracts approved by the UK government which give personal data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• The right to be informed: You have the right to be informed about how we collect and use your personal data.

• The right of access: You have the right to request a copy of the personal data we hold about you.

• The right to rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.

• The right to erasure ('right to be forgotten'): You have the right to request that we delete or remove personal data where there is no good reason for us to continue to process it.

• The right to restrict processing: You have the right to 'block' or suppress the processing of your personal data in certain circumstances.

• The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

• The right to object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest as the lawful basis for processing.

• Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of the rights set out above, please contact us at [Insert your contact email address].

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

10. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Changes to this Privacy Policy

We keep our Privacy Policy under regular review. This version was last updated on the date at the top of this policy.

12. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: Angela Locke Jewellery (or the name of the company if different)

Email address: [Insert your contact email address]

Postal address: [Insert your business address]

13. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. THANK YOU.

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