HANDMADE JEWELLERY UK - T&C'S

Please read these Terms and Conditions carefully before using the Angela Locke Jewellery website operated by Angela Locke Jewellery.

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Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. 

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By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

1. Introduction

Angela Locke Jewellery (referred to as "we", "us", "our") operates the website angelalockejewellery.co.uk  (the "Website"). We are a company registered in the United Kingdom with a Unique Tax payers number: 2939250014. These Terms and Conditions govern your use of our Website and the purchase of any products from us.

 

2. Products and Services

2.1 Product Descriptions: We strive to ensure that all descriptions and specifications of products appearing on our Website are as accurate as possible. However, we do not warrant that product descriptions or other content of this Website are accurate, complete, reliable, current, or error-free. All sizes, weights, and measurements are approximate. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

2.2 Pricing: All prices are displayed in GBP (£) and are inclusive of VAT (where applicable) at the current rates. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed on the Website at the time you place your order, except in cases of obvious error.

2.3 Availability: All products are subject to availability. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time.

 

3. Orders and Payment

3.1 Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation.

3.2 Payment: We accept various payment methods as indicated on our Website. You must ensure that the payment details you provide are valid and correct. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

 

4. Shipping and Delivery

4.1 Shipping Locations: We offer international shipping to various countries. Please refer to our Shipping Policy page for a list of countries we ship to and associated costs.

4.2 Delivery Times: Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to customs procedures, public holidays, or unforeseen circumstances. We are not responsible for delays outside our control.

4.3 Customs, Duties, and Taxes: For international orders, you, the recipient, are solely responsible for any customs duties, import taxes, or other fees imposed by your country's customs office. These charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. We are not responsible for any packages held by customs due to unpaid duties or taxes, and refusal to pay these charges may result in the package being returned to us (at your expense) or abandoned.

4.4 Risk of Loss: All products purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

 

5. Returns and Refunds

5.1 Our Policy: We hope you will be delighted with your purchase. However, if you are not entirely satisfied, you may return products in accordance with our Returns Policy.

5.2 Eligibility for Returns: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of goods are exempt from being returned, such as custom-made or personalised items.

5.3 UK Consumer Rights (Distance Selling Regulations): If you are a consumer in the UK, you have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire physical possession of the goods. To exercise the right to cancel, you must inform us of your decision by a clear statement (e.g. a letter sent by post or e-mail).

5.4 Process: Please refer to our dedicated Returns Policy page on the Website for detailed instructions on how to return an item and the refund process.

 

6. Intellectual Property

6.1 Ownership: The content, design, graphics, and other materials on this Website, including but not limited to text, images, logos, and product designs, are the property of Angela Locke Jewellery or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for the purpose of browsing products and making purchases for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted by the Website's functionality.

 

7. User Conduct

You agree not to use the Website for any unlawful purpose or in any way that might harm, disrupt, or impair the Website or the experience of other users. Prohibited activities include, but are not limited to:

• Engaging in any data mining, robots, or similar data gathering and extraction methods.

• Attempting to gain unauthorised access to any portion or feature of the Website.

• Introducing viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

• Using the Website to transmit any unsolicited or unauthorised advertising or promotional material.

 

8. Limitation of Liability

To the fullest extent permitted by law, Angela Locke Jewellery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy 

LinktoyourPrivacyPolicy

for more details.

 

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any dispute arising from, or related to, these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

12. Contact Information

If you have any questions about these Terms, please contact us:

• By email:

  info@angelalockejewellery.co.uk

• By visiting this page on our website:

  angelalockejewellery.co.uk

• By post:

  Angela Locke Jewellery

• P.O. Box 375 Lechlade, Gloucestershire GL7 9NH 

• England